Documents to Support Customer Relationships
Find various agreement documents for cloud, software, and service offerings for SAP SuccessFactors and HRIZONS proprietary technologies. These agreement documents form the basis of your contractual relationship with HRIZONS as a value added reseller for SAP software solutions, provider of proprietary technology and our support services.
HRZ® CLOUD APPS
General Terms & Conditions
For HRIZONS proprietary software, such as our award winning JDMS® | Job Descriptions Made Simple solution.
HRZ® CLOUD HCM
HRIZONS’ HR cloud technology platform, powered by SAP SuccessFactors (an SAP Partner Managed Cloud offering for the mid-market).
SUPPORT SERVICE LEVEL AGREEMENT
For our Software Support.
SERVICE DESK HOURS & SLA TYPES
For our SAP SuccessFactors Service Desk, which supports our HRZ® EVOLUTION and HRZ® TECHNOLOGY Customers