Alec Levenson, Ph.D. – AI and Organizational Effectiveness.

Alec Levenson, Ph.D. – AI and Organizational Effectiveness.

Steve and Alexis speak with Alec Levenson, Director and Senior Research Scientist at the USC Marshall Center for Effective Organizations, about AI, data, and decision-making through the lens of organizational effectiveness. Alec approaches the discussion with an economist’s skepticism, highlighting the limits of data and technology when they are disconnected from real organizational questions. Some topics we cover:

• Why organizations repeatedly overestimate what data, analytics and AI alone can explain
• If fears over AI and job loss are more about personal perspective than huge disruptions in the labor market
• The danger of focusing on what technology can measure instead of what leaders need to know

We also learn from Alexis why we do not use AI to land planes even though we could.